POST HOSPITAL FOLLOW-UP
PHFC is another innovative way that ColumbiaCare is helping CCOs meet performance metrics, while helping people avoid unnecessary, traumatic, and costly re-admits to hospital settings. National studies show that a person who receives a follow-up contact from a mental health representative within 7 days of a hospital discharge are significantly less likely to be decompensate and be readmitted to the hospital. ColumbiaCare uses Qualified Mental Health Associates and Qualified Mental Health Professionals from our ICM Team to ensure those contacts are made, and that the Member is either connected to their own service provider (a follow up appointment made), or are seen by one of our treatment professionals.
For information about how to access ICM services in your area, please contact Ben Solheim, Community Based Program Manager at firstname.lastname@example.org.