ColumbiaCare offers friendly, professional and integrated mental health services in Jackson County! Our skilled team of staff provides comprehensive services to meet the needs of Jackson Care Connect and AllCare Members as they pursue a healthier and happier future. For the convenience of our clients, we offer regular outpatient clinic hours in two locations, and both our Central Clinic and Downtown Clinic offer same-day, walk-in access to care, as well.
What you can expect from us.
- We want you to feel safe and invited to engage in services! We value the diversity of our communities, seek to support individual needs, and are committed to reducing language barriers that may exist. You are legally entitled to free interpretation or translation services. Learn More!
- We offer state-of-the-art behavioral health services, and our Outpatient Services team provides a positive, feedback-informed experience as we help people achieve their own treatment goals.
- We are here to help everyone regardless of their financial situation. ColumbiaCare Services is an equal opportunity provider, which means no one will be denied access to services due to their inability to pay. A reduced fee/sliding scale is available. For more information, please call the Operations Manager at 541.200.2900
OUTPATIENT SERVICES
ColumbiaCare offers a team of well-trained therapists and a strong psychiatric services support team to provide Outpatient Services. Every client that is referred to our program will receive a customized treatment plan to outline their behavioral health needs.
When you arrive at any one of our clinics, you can expect to be treated with respect, compassion and expert service in sorting through challenges that may be occurring in your life. If you would like more information about our services, have a question about one of our clinics, or need to schedule an appointment, we are just a phone call away! You can also walk in and a staff member from our Outpatient Team will gladly assist you with your needs.
Language assistance is available.
When you arrive at any one of our clinics, you can expect to be treated with respect, compassion and expert service in sorting through challenges that may be occurring in your life. If you would like more information about our services, have a question about one of our clinics, or need to schedule an appointment, we are just a phone call away! You can also walk in and a staff member from our Outpatient Team will gladly assist you with your needs.
Language assistance is available.
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Central Clinic
503 Airport Road, Suite 101, Medford, OR 97504 Regular Clinic Hours: Mon-Fri, 8:00am - 5:00pm *Same Day Access Hours: Tues & Thurs, 8:30am - 2:00pm Phone: 541.200.2900 |
Downtown Clinic
201 W 6th Street, Medford, OR 97501 Regular Clinic Hours: Mon - Fri, 8:00am - 5:00pm *Same Day Access Hours: Tues & Thurs, 8:30am - 2:00pm Phone: 541.200.2900 |
*Same Day Access: In addition to our regularly scheduled outpatient services, we offer walk-in hours for new clients to have same day access to a qualified mental health provider. Please see same day access schedule information below:
PLEASE NOTE: All clinics are closed on weekends and holidays.
SUPPORTED EMPLOYMENT & EDUCATION for JCC MEmbers
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ColumbiaCare’s Supported Employment & Education Program offers skills training and support for people with mental illness as they pursue gainful employment, and/or education. We work to identify opportunities that match their interests, skills and abilities. Support can include helping a person identify a job/education goal, obtain the job/education, and be successful in the job and/or education environment over time.
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INTENSIVE CASE MANAGEMENT FOR JCC MEMBERS
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ColumbiaCare’s ICM program is a flexible, community-based package of care that includes assessment, strengths-based treatment planning, and recovery oriented case management that helps identify the individual’s service needs, and establishes and maintains community support systems and service coordination. It is the goal of the ICM team to help divert individuals from hospitalization when appropriate, and/or step them down from higher levels of care into available sub-acute or community-based treatment. We provide ICM and support to Jackson Care Connect members during regular business hours.
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Supportive Housing FOR JCC MEMBERS
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ColumbiaCare Supportive Housing is non-licensed housing that provides safe, stable, and affordable living environments along with on-site mental health treatment and supports. Programs range from rather minimally structured integrated settings, to more intensively-staffed, tailored to client needs. Supportive Housing can be either permanent or transitional in nature. ColumbiaCare understands that housing is a critical component of care; and a basic, foundational need without which, people often struggle and may fail to work on higher needs and goals.
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FACILITY-BASED CRISIS RESPITE & RESOLUTION SERVICES FOR JCC & ALLCARE MEMBERS
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ColumbiaCare’s Beckett Center provides an important link in the continuity of care between hospitalization and other structured residential programs, and exclusive reliance on outpatient mental health supports. It can serve as a less restrictive, shorter-term and more clinically appropriate treatment option for persons who are in psychiatric crisis but who are not appropriate for law enforcement custody, do not need the medical capabilities of an acute care hospital, and can benefit from remaining in their own community and support system.
To learn more about our Medford-based program, click here. |
RENTAL ASSISTANCE PROGRAM FOR JCC & ALLCARE MEMBERS
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ColumbiaCare’s Rental Assistance Program (RAP) is designed help clients obtain independent housing in the community. Clients who qualify for the program have a diagnosis of serious mental illness and are stepping down from higher levels of care. These clients typically face many barriers to obtaining housing and it’s our focus to help them to overcome those obstacles.
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TRANSITIONAL HOUSING FOR JCC MEMBERS
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Our transition housing programs are non-licensed, furnished congregate housing programs for individuals who need extra supports for ongoing stabilization. They are intended to be a temporary step between Crisis Respite Centers and more permanent, independent housing. Staff are onsite during the day, 7 days per week to ensure client stability and to provide supports as needed.
Click the links for our Medford-based programs: East Grove Home & Orchard Home |
On-Site Pharmacy
Genoa Healthcare Center Partner
Pharmacy open, offering free delivery or curbside pick-up
The Genoa Healthcare pharmacy located here is open and ready to serve you – even if you’re meeting with your doctor by phone or video!
The pharmacy:
Switch to a better pharmacy today!
Genoa Healthcare Pharmacy
Located within ColumbiaCare Services
503 Airport Road Suite 101
Medford, OR 97504
Phone: (541) 326-0226
Fax: (541) 255-4906
Hours: Monday-Friday: 8am-5pm, Closed for Lunch: 12pm-1pm
Pharmacy open, offering free delivery or curbside pick-up
The Genoa Healthcare pharmacy located here is open and ready to serve you – even if you’re meeting with your doctor by phone or video!
The pharmacy:
- Fills all medications (not just behavioral health)
- Mails all medications (at no extra cost) or you can pick them up at curbside
- Organizes your pills based on the date and time you need to take them, making it easy to stay on track
- Helps you transfer prescriptions from other pharmacies
Switch to a better pharmacy today!
Genoa Healthcare Pharmacy
Located within ColumbiaCare Services
503 Airport Road Suite 101
Medford, OR 97504
Phone: (541) 326-0226
Fax: (541) 255-4906
Hours: Monday-Friday: 8am-5pm, Closed for Lunch: 12pm-1pm
If you are experiencing a mental health emergency,
please contact the Jackson County Mental Health Crisis List at 541.774.8201, or dial 911.
please contact the Jackson County Mental Health Crisis List at 541.774.8201, or dial 911.
For updates on this program, please visit our Community Cares website.
ColumbiaCare Outpatient Services is an equal opportunity provider. No one will be denied access to services due to inability to pay. There is a reduced fee/sliding scale available. For more information, please call the Operations Manager at 541.200.2900
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